For example, if you installed an extension that changed the the preference to false and you later uninstalled the extension, mailto actions won't work in Firefox ( see below). If you click on a "mailto" link, or if you select "Email Link" from the Firefox menu ("Send Link" in Firefox 15 and below) and nothing happens, try these solutions:Ī preference setting may have been modified that is preventing Firefox from opening your mail application. Note: If you have "Use Yahoo! Mail" as your selected mailto action in the Firefox Applications window and mail actions don't work correctly, see bugs 426280. To remove an entry from the list, select it and click the "Remove" button. If you want to use a Webmail service that is not listed, Firefox extensions to launch Webmail are also available.Ĭlicking "Application Details." opens the "Application details" window, where mailto actions that can be used in place of the default mail program are listed. In addition to installed mail programs, Webmail services (Yahoo! Mail and Gmail) can also be selected. "Use Mozilla Thunderbird" will then be listed as the "mailto" action and will remain listed as an option in the drop-down menu, even if you later change the mailto action to one of the other listed options. On Windows, for example, if you want to use Mozilla Thunderbird and it isn't listed, click "Use other.", browse to the folder where Thunderbird is installed (usually C:\Program Files\Mozilla Thunderbird) and select "thunderbird.exe". In the file picker, navigate to the installation directory for the mail program you wish to use and select the application.Click "Use other." to open the "Select Helper Application" window."Use other" allows you to select an installed mail program that isn't listed in the drop-down menu: If you want to use a different mail program in Firefox, open the Applications options/preferences window (" Tools -> Options -> Applications"), select the mailto entry and use the drop-down menu to change the action, as shown below: 1 Choosing a different mail program to use in FirefoxĬhoosing a different mail program to use in Firefox.
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